How-to
How to Start Selling on WhatsApp Without Losing Orders
Gift Web Solutions editorial·7 minute read·Updated August 2026
Start with a clean catalog
Use stable product names, current prices, clear variants and concise images. Decide who owns updates before sharing the catalog publicly.
Design the order states
A practical flow is enquiry, confirmed items, address, payment choice, payment status, dispatch and delivery. Automate updates but keep a visible human route.
Preserve operational data
Store the customer, items, totals and status in a commerce or order system. This makes reconciliation, follow-up and a future website migration possible.